HAVE A NEW CHIP CARD? If so, please login to MemberDirect online banking using the new card number on your MemberCard debit or Global Payment MasterCard CHIP card along with your existing Personal Access Code (PAC).
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You will need to re-add any memorized accounts that were previously set up.
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If you use Text for Balance Mobile Banking please text the word STOP to the short code MONEY (66639), then login with your new CHIP card and re-register your cell under My Profile.
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If you use ePost, please login with your new CHIP card, click Messages, click Manage ePost Mailers, click Sign Up Now. Under "Already have an epost box?", enter your ePost username and password and click Enter (if you don't know this, call ePost Customer Service at the number shown on the screen, don't set up a new account). Your existing ePost mailers will automatically be added to MemberDirect.
INTRODUCING CHIP CARDS!
Lost or Stolen card:
Within Canada & the Continental U.S. - 1-800-567-8111
Outside Canada & the Continental U.S. - 1-306-566-1276 (collect)
Click here for Chip Card information and PIN Change locations near you!
Important Information for Text for Balance Service:
When setting up accounts for mobile banking services, nicknames must be 5 characters or less. By default some are 6 characters and these must be changed to 5 or less for ALL ACCOUNTS, even if you haven't selected to have access with your mobile phone.
Please Note: Cornerstone Credit Union provides the Text for Balance services free to its members. You may, however be charged by your mobile phone carrier for the text messages. These charges may vary depending on your mobile plan.
Loan Payments through MemberDirect:
The loan payment functionality is currently not available through MemberDirect online banking or TeleService telephone banking. If you would like to submit a loan payment there is a link on MemberDirect to a secure Loan Payment Form. Loan payments submitted using this form will be processed the next business day.
Reading ATM Receipts:
After the conversion, the Available balance on your ATM receipts will be calculated somewhat differently than before. Below is an example of what your receipt will look like and an explanation as to how the Available balance will be calculated:
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BALANCE- the balance refers to the amount of funds that are currently on deposit.
AVAILABLE - this item 'AVAILABLE' now represents the amount of funds on deposit, PLUS your line of credit PLUS your savings accounts available for coverdrafting (less any holds).
