INTRODUCING CHIP CARDS!
Lost or Stolen card:
Within Canada & the Continental U.S. - 1-800-567-8111
Outside Canada & the Continental U.S. - 1-306-566-1276 (collect)
Click here for Chip Card information and PIN Change locations near you!
Important Information for Text for Balance Service:
When setting up accounts for mobile banking services, nicknames must be 5 characters or less. By default some are 6 characters and these must be changed to 5 or less for ALL ACCOUNTS, even if you haven't selected to have access with your mobile phone.
Please Note: Cornerstone Credit Union provides the Text for Balance services free to its members. You may, however be charged by your mobile phone carrier for the text messages. These charges may vary depending on your mobile plan.
Loan Payments through MemberDirect:
The loan payment functionality is currently not available through MemberDirect online banking or TeleService telephone banking. If you would like to submit a loan payment there is a link on MemberDirect to a secure Loan Payment Form. Loan payments submitted using this form will be processed the next business day.
Reading ATM Receipts:
After the conversion, the Available balance on your ATM receipts will be calculated somewhat differently than before. Below is an example of what your receipt will look like and an explanation as to how the Available balance will be calculated:
.jpg)
BALANCE- the balance refers to the amount of funds that are currently on deposit.
AVAILABLE - this item 'AVAILABLE' now represents the amount of funds on deposit, PLUS your line of credit PLUS your savings accounts available for coverdrafting (less any holds).
